Why are you using Uber?
This program is intended to help meet the high demand for transportation near campus on weekend nights. Campus Cruiser has been very successful, but at peak times some students end up waiting for longer than we feel is acceptable or convenient.
When can I use Uber?
Uber service will be available to USC students, faculty and staff from 7 pm to 2 am, when USC Campus Cruiser wait times exceed 15 minutes.
Where can I go with Uber?
All Uber rides must start and end within the Campus Cruiser boundaries, generally referred to as the University Park neighborhood..
How do I get USC to pay for my Uber ride?
I forgot to use the USC button. How do I get reimbursed for my Uber ride? It was during the service hours and inside the boundaries.
In order for USC to cover the cost, you must initiate your Uber ride request using the USC button in the Uber app. USC will not provide reimbursements for rides that do not meet these requirements.
I don’t see the USC button in my Uber app. What’s up?
The USC button will only be visible on from 7:00 pm to 2:00am. If you still don’t see it during those time periods, you probably need to enter the promo code in the Promotions section of the Uber app.
I don’t have an iPhone, Android or Windows smartphone. How do I use Uber?
Currently, the only way to schedule a USC paid Uber ride is through the app. If you do not have a compatible smartphone, you can still use Campus Cruiser.
Can I use Uber on campus?
Since a USC ID is required to access campus after 8PM, Ubers will only be able to access campus to drop off students. Ubers will not be allowed to enter campus to perform a pick-up, except at designated gates. Campus Cruisers will continue to have full access to the University Park Campus and can pick up and drop off anywhere on campus.
If I’m on campus, how do I use Uber?
You can use one of the designated gates to start your Uber ride. You can begin your Uber ride at Entrance 3 (McCarthy Way/Figueroa St.), Entrance 4 (Royal St./Jefferson Ave), Entrance 6 (Downey Way/Vermont Ave.), or at the bus turn out at Jefferson/Trousdale, just east of Hoover Street. Campus Cruisers will continue to have full access to the University Park Campus and can pick up and drop off anywhere on campus.
I live at The Lorenzo. Can I use Uber to get to or from campus?
Yes, if the wait for a Campus Cruiser is more than 15 minutes. The Lorenzo is within theCampus Cruiser boundaries.
Can I take Uber to LA Live or the Staples Center?
Can I take Uber home from downtown?
No, rides must start and end within the Campus Cruiser boundaries.
Can I take Uber to the grocery store?
Yes, if the wait for a Campus Cruiser is more than 15 minutes and the grocery store is within the Campus Cruiser boundaries. There are several grocery stores within the Campus Cruiser boundaries.