Q: I AM AN UNDERGRADUATE/GRADUATE/PHD STUDENT, CAN I SIGN UP FOR THIS PROGRAM AND RECEIVE A 50% TRANSIT SUBSIDY?
A: This program is currently only being offered to USC Faculty and Staff, and primarily paid for via payroll deduction; USC students can apply for a discounted L.A. Metro U-Pass tap card (see that program details for complete information).
Q: I CURRENTLY HAVE A SENIOR CITIZEN TRANSIT PASS, WILL I BE ELIGIBLE FOR THIS SUBSIDY?
A: Yes! As long as you are a current USC Faculty or Staff member, you are eligible for the 50% discount on your transit pass costs.
Q: CAN I HAVE A TRANSIT PASS AND A USC PARKING PASS AT THE SAME TIME?
A: No. In order to participate in this program, current USC Transportation permit holders must turn in their parking pass – you may only have one or the other. Prorated refunds will be issued (if needed) for all unused portions of the month, depending on permit return date.
Q: WHAT IF I NEED TO BRING MY VEHICLE TO CAMPUS ON A GIVEN DAY?
A: Transit program participants are eligible for up to three free daily permits per month at the Grand Avenue Structure, for those occasions when they need to bring a vehicle to campus (including USC game days!)
Q: I AM CURRENTLY IN A VAN/CAR POOL; WILL 50% OF MY COSTS ALSO BE SUBSIDIZED?
A: Not at this time; this subsidy program is currently being implemented for transit passes only. Please contact USC Transportation for more information/to request that these transportation modes be considered in the future.
Q: IF I AM ALREADY SIGNED UP IN THE RIDESHRE PROGRAM DO I NEED TO SIGN UP AGAIN?
A: Yes! Since this is a brand-new program, we do need EVERYONE interested in participating to sign up online at http://transnet.usc.edu/transit-subsidy/. No one can be “grandfathered” across programs – sign up today!
Q: WHEN CAN I SIGN UP ONLINE?
A: The initial special enrollment period is from Sept. 17-24; all applications received during that window can be activated October 1. Applications received after that window has closed will only be eligible for a subsequent month based on their application submission date. Please see the schedule posted on our website at http://transnet.usc.edu/transit-subsidy/.
Q: I DIDN’T SEE THE NOTICE UNTIL SEPT. 25 – CAN I STILL HAVE MY PASS ACTIVATED IN OCTOBER?
A: Unfortunately, no; our transit partners require that we submit applications during a finite window each month. Applications processed during the window from Sept. 25-Oct. 10 will become active in November. Please refer to the schedule online at the website above for a complete set of dates.
Q: THE WEBSITE IS DOWN / I’M HAVING TROUBLE / I STILL HAVE QUESTIONS. WHAT DO I DO?
A: We’re here to help – please email us at firstname.lastname@example.org, and someone will return your email as soon as possible.