CAMPUS CRUISER ADOPTS AUTOMATED DISPATCH SYSTEM!
Campus Cruiser has adopted RideCell to optimize our student safety service.
Instead of calling in to request a Campus Cruiser, riders can now make a request online at usc.ridecell.com or through our smartphone app. Placing an automated Cruiser request allows riders to be matched with a driver instantly, receive real-time trip updates, and have complete driver visibility throughout the entire ride experience.
HOW TO REQUEST A RIDE:
• Through our web request interface at usc.ridecell.com
• Within the free iPhone app available in the iTunes store, or the Android app available at:
• By calling dispatch at 213.740.4911
SIGN UP IN 2 SIMPLE STEPS:
1. Sign up using your valid @usc.edu email address (only valid @usc.edu accounts are authorized) at usc.ridecell.com or within the Campus Cruiser app.
2. Enter the 3-digit verification code that gets sent to your email account.
REQUEST A CRUISER IN 3 SIMPLE STEPS:
1. Specify your pickup location, drop-off location, and any special trip requests
2. Receive a confirmation notification once you’re assigned to a Cruiser
3. Track your Cruiser real-time within the smartphone or web interface!
Cruisers wait a maximum of 3 minutes after arriving at rider’s pickup location.
Riders should not request a Campus Cruiser unless they are ready to be picked up!
Campus Cruiser Summer Hours
Campus Cruiser summer hours are from May 20th- August 20th. We will be open from 6pm-12:45am.
Using Uber During Weekend Nights
For the Fall 2015 semester, USC has extended its program with Uber as part of the Campus Cruiser program in the University Park neighborhood daily from 7 pm until 2 am, whenever wait periods for a Campus Cruiser exceed 15 minutes. This is designed to supplement the popular Campus Cruiser service and help reduce wait times for transportation during these peak periods. For more information, please visit the How to Uber link on the left navigation menu or click here.
If you are one of the many individuals who work, study or take classes at night, you don’t have to walk to your car or home alone. The USC Campus Cruiser Service offers either a walking or vehicle escort to your destination. To arrange for a pick up please refer to the table below.
Campus Cruiser will notify you with a phone call or text message when your Cruiser has arrived. Simply give your phone number when placing a call. To check the status of your call contact 213-550-4454, or text “Cruiser <call number>” to 41411. Forgot your call number? Text cruiser and the first letter of your last name to 41411 to look up your call number.
To cancel a Campus Cruiser ride for any reason, simply call 213.550.4454. You will be prompted to select an exisiting call number and then be given the option to cancel the order.
|University Park Campus||6:00 pm - 12:45 am||7 days a week||213.740.4911|
|Health Sciences Campus||5:00 pm - 10:00 pm||Mon - Fri||323.442.2100|
Please adhere to the following Campus Cruiser guidelines:
If you are in need of a ride after hours or outside of Campus Cruiser boundaries a USC friendly alternative is Yellowcab. Yellowcab now accepts USCard!. Please call (800) USC-TAXI or click here for more information
When calling Campus Cruiser, please have the following information ready:
- The address of your current location or building name if you are on campus.
- The address of your destination or building name if you are going to campus.
- The number of males and number of females who will be going to the destination.
- Your last name.
This information is for identification purposes, as well as to make our service as efficient as possible. If other customers have similar locations and destinations, we may group you with them in the same car in order to save time.
Calls are handled on a first come, first-served basis. We do not accept advance reservations.
Due to the occasional high volume of calls received, there may be a delay in pick-up response time. Campus Cruisers are only allowed to service assigned passengers and cannot pick up those who are waiting for their ride. You may check the status of your cruiser using our online tracking system.
Your safety as well as the safety of our student Campus Cruiser personnel is our first concern. All Campus Cruiser vehicles are clearly marked and personnel stay in constant communication with the dispatcher.