Overview

For the Fall 2017 semester, USC’s supplemental safe-ride home program provider for this academic year will be Lyft!  This program was designed to supplement the popular Campus Cruiser service and help reduce wait times for transportation during these peak periods.  It is available within the University Park neighborhood nightly, from 7 PM until 2 AM.

* The Lyft availability hours may be occasionally adjusted to accommodate a USC special event. USC Transportation will notify campus community of designated special events via email.

How It Works

Students will receive an email from Lyft inviting you to activate your Lyft for Work account on the Lyft app. The Lyft for Work program will apply unlimited credits to your Lyft app, which you can use for rides within Campus Cruiser boundaries, from 7 PM until 2 AM.  These rides will be paid for automatically by USC, but only if the requestor has signed up for the Lyft for Work platform.  Once you activate your account, make sure you request Lyft Line rides and your account is set to Personal mode.

This program works via credits being applied to your ride.  Your credits will automatically renew monthly, no action is needed from you once you have enrolled in the program.  Please note, excessive PrimeTime fares and driver tips will not be covered. The program also will be available on football game days beginning four and a half hours after kick off until 2:00 AM.

All rides requested through this program will be Lyft Line rides in order for the credit to apply.  Lyft Line is a carpooling option that matches riders heading in the same direction.  You are able to bring one other person in your party, and drivers will wait for a maximum of two minutes.  Please note, excessive PrimeTime fares and driver tips will not be covered.

Pickup and Dropoff Locations until 8PM are:

1) Uytengsu Swim Complex

2) Howard Jones Field

3) Brian Kennedy Field

4) Michelson

5) Parkside

6) Parking Lot 2

7) Cinema School (on 34th Street)

8) Leavey Library (on 34th Street)

9) 1st Floor of McCarthy Structure (formerly PSX)

Pickup Locations after 8 PM are:

1) Outside Downey Way Entrance (formerly Entrance 6)

2) Outside Royal Entrance (formerly Entrance 4)

3) Outside Watt Way Entrance (formerly Entrance 1)

4) 1st Floor of McCarthy Structure (formerly PSX)

Dropoff locations remain the same after 8 PM.

NEW LYFT USERS: An email invitation has been sent to all students from Lyft. Follow the prompts to activate your Lyft for Work account.  You will be asked to enter your mobile phone number.  If you do not have an existing account you will be prompted to create one.  You can also download the Lyft app on your phone by visiting: lyft.com/app-sms.

Activation through the Lyft for Work program will link your USC email address to your Lyft account.  Once you activate your Lyft for Work account credits, any Lyft ride that you request within the Campus Cruiser boundaries, between 7 PM and 2 AM will say “FREE” in the ride quote box.  Credits are automatically applied to your fare and you will receive a $0.00 receipt.  You can verify that you have the credits in your account by visitng the Promos section in the Lyft app.

If you missed your invitation, be sure to contact USC Transportation at: usc.transportation@usc.edu.

EXISTING LYFT USERS:  Once you receive your email invitation from Lyft, follow the instructions to activate your Lyft for Work account credits.  Following these steps will link your USC email address to your already existing Lyft account.  Once active, any Lyft ride that you request within the Campus Cruiser boundaries, between 7 PM and 2 AM will say “FREE” in the price quote box.  Credits are automatically applied to your fare and you will receive a $0.00 receipt.  You can verify that you have the credits in your account by visitng the Promos section in the Lyft app.

HOW TO TIPS:  Make sure you are requesting Lyft Line rides and your account is set to Personal as pictured above.

Safety Tips

Lyft provides a great alternative option for getting around within the Campus Cruiser boundaries when Campus Cruiser is busy; read on for important tips on how to maximize safety when using Lyft.

TRAVEL IN PAIRS:  Travel with a friend – the “safety in numbers” concept really works, especially if your judgment is impaired.

VERIFY YOUR DRIVER AND CAR:  Once you have requested an Lyft ride, you can view the driver’s rating.  When your ride arrives, make sure the driver’s photo, license plate number, and vehicle description match.  Never take a ride you did not request or get into a car that doesn’t match the details provided by the Lyft app.

GO THE EXTRA MILE:  The Lyft app’s “share your ETA” function allows you to invite friends to see your trip in real-time.  The app will draft a text message you can share with friends that includes your ETA and a link to a live map that allows them to track your trip.  Too much effort?  Call a pal and stay on the line while you’re in the car instead.

 

More Important Details

  • The Lyft credits will ONLY be available daily between 7:00 PM and 2:00 AM when you are within the Campus Cruiser boundaries and you have a @usc.edu email address in your profile.
  • Rides requested must remain within the Campus Cruiser boundaries. Rides that either begin or end OUTSIDE of the Campus Cruiser boundaries will NOT be paid for by USC.
  • You must activate the Lyft for Work program from Lyft’s email invitation in order for USC to cover the cost of the ride.
  • Excessive Prime Time fares and driver tips will not be covered.
  • If you cancel your ride more than five minutes after requesting, you will be charged a $5 cancellation fee.
  • Reminder, A USC ID is required to access campus after 8 PM. Lyfts will only be able to access campus to drop off students. Lyfts will not be allowed to enter campus to pick up riders. Please meet your Lyfts at McCarthy Way Structure, 1st floor (formerly Entrance 3, located at McCarthy Way/Figueroa St.), Royal Street Entrance (formerly Entrance 4, located at Royal St./Jefferson Ave.), Downey Way Entrance (formerly Entrance 6, located at Downey Way/Vermont Ave.), or at the bus turn out at Jefferson/Trousdale, just east of Hoover Street.

Get the Lyft App

app-store-button google-play-button

Also available for Windows Phone from here.

Frequently Asked Questions

Q. Why are you using Lyft?
A. This program is intended to help meet the high demand for transportation near campus on weekend nights. Campus Cruiser has been very successful, but at peak times some students end up waiting for longer than we feel is acceptable or convenient.

Q: When can I use Lyft?
A: Lyft service will be available to USC students from 7 PM to 2 AM.

Q: Where can I go with Lyft?
A: All Lyft rides must start and end within the Campus Cruiser boundaries, generally referred to as the University Park neighborhood..

Q: How do I get USC to pay for my Lyft ride?
A: USC is using Lyft for Work for our safe ride program. Once you have activated your Lyft for Work account via your email invitation from Lyft, you will be eligible for free rides. When you request your ride from your Lyft app, the price of the ride will show up as “FREE, and USC automatically covers the cost of the ride. Your ride must remain within the Campus Cruiser boundaries and be requested between 7 PM and 2 AM.  Please note that any additional tips paid to a driver and excessive PrimeTime fees will be charged to the personal credit card registered to your Lyft account. If there are any issues with activating your account please contact USC Transportation at usc.transportation@usc.edu.

Q: How can I tell if my account has been activated and is working properly?
A: Once you have activated your Lyft for Work account, the credits will automatically load into your account.  You can verify that you have the credits in your account by visiting the Promos section in the Lyft app.  When you request a ride in the app, the ride quote will say “FREE“.  Please note that any additional tips paid to a driver and excessive PrimeTime fees will be charged to the personal credit card registered to your Lyft account.

Q: I activated my account but my ride quote does not say “FREE“?
A: Your ride quote will only say “FREE” if your ride begins and ends within the Campus Cruiser boundaries, and it is between 7 PM and 2 AM.  If you met these requirements and you still see a fare charge, please contact USC Transportation at usc.transportation@usc.eduPlease note that any additional tips paid to a driver and excessive PrimeTime fees will be charged to the personal credit card registered to your Lyft account.

Q: How many Lyft for Work credits will I receive?
A: While your credits are unlimited.  Your credits will only be applied if your ride is within the Campus Cruiser boundaries, and it is between 7 PM and 2 AM.

Q: I don’t have an iPhone, Android or Windows smartphone. How do I use Lyft?
A: Currently, the only way to schedule a USC paid Lyft ride is through the app. If you do not have a compatible smartphone, you can still use Campus Cruiser.

Q: Can I use Lyft on campus?
A: Since a USC ID is required to access campus after 8 PM, drivers will only be able to access campus to drop off students. Drivers with Lyft will not be allowed to enter campus to perform a pick-up, except at designated gates. Campus Cruisers will continue to have full access to the University Park Campus and can pick up and drop off anywhere on campus.

Q: If I’m on campus, how do I use Lyft?
A: We are using Lyft’s venue mapping to direct students to appropriate pick-up and drop-off locations. You will need to use one of these locations to start your Lyft ride. Please note that campus access is limited after 8 PM and drivers will not be able to enter campus for pickups. Campus Cruisers will continue to have full access to the University Park Campus and can pick-up and drop-off anywhere on campus. After 8 PM you can begin your Lyft ride at the first floor of McCarthy Structure (formerly PSX, located on McCarthy Way/Figueroa), Royal Street Entrance (Formerly Entrance 4, located at Royal St./Jefferson Ave), Downey Way Entrance (Formerly Entrance 6, Downey Way/Vermont Ave.), or at the bus turn out at Jefferson/Trousdale, just east of Hoover Street. Lyft pick-up and drop-off at McClintock Entrance (Formerly Entrance 5, located at McClintock/Jefferson) is strictly prohibited.

Q: I live at The Lorenzo. Can I use Lyft to get to or from campus?
A: The Lorenzo is within the Campus Cruiser boundaries.

Q: Can I take Lyft to LA Live or the Staples Center?
A: No, rides must start and end within the Campus Cruiser boundaries.

Q: Can I take Lyft home from downtown?
A: No, rides must start and end within the Campus Cruiser boundaries.

Q: Can I take Lyft to the grocery store?
A: Yes, if the wait for a Campus Cruiser is more than 15 minutes and the grocery store is within the Campus Cruiser boundaries. There are several grocery stores within the Campus Cruiser boundaries.