Q: I AM AN UNDERGRADUATE/GRADUATE/PHD STUDENT, CAN I SIGN UP FOR THIS PROGRAM AND RECEIVE A 50% TRANSIT SUBSIDY?
A: Not at this time; current USC students receive discounts for most of the programs we partner with already. This program is currently only being offered to USC Faculty and Staff, and primarily paid for via payroll deduction.
Q: I CURRENTLY HAVE A SENIOR CITIZEN TRANSIT PASS, WILL I BE ELIGIBLE FOR THIS SUBSIDY?
A: Yes! As long as you are a current USC Faculty or Staff member, you are eligible for the 50% discount on your transit pass costs.
Q: CAN I HAVE A TRANSIT PASS AND A USC PARKING PASS AT THE SAME TIME?
A: No. In order to participate in this program, current USC Transportation permit holders must turn in their parking pass – you may only have one or the other. Prorated refunds will be issued (if needed) for all unused portions of the month, depending on permit return date.
Q: WHAT IF I NEED TO BRING MY VEHICLE TO CAMPUS ON A GIVEN DAY?
A: Transit program participants are eligible for up to three free daily permits per month at the Grand Avenue Structure, for those occasions when they need to bring a vehicle to campus (including USC game days!)
Q: I AM CURRENTLY IN A VAN/CAR POOL; WILL 50% OF MY COSTS ALSO BE SUBSIDIZED?
A: Not at this time; this subsidy program is currently being implemented for transit passes only. Please contact USC Transportation for more information/to request that these transportation modes be considered in the future.
Q: IF I AM ALREADY SIGNED UP IN THE RIDESHRE PROGRAM DO I NEED TO SIGN UP AGAIN?
A: Yes! Since this is a brand-new program, we do need EVERYONE interested in participating to sign up online at http://transnet.usc.edu/transit-subsidy/. No one can be “grandfathered” across programs – sign up today!
Q: WHEN CAN I SIGN UP ONLINE?
A: The initial special enrollment period is from Sept. 17-24; all applications received during that window can be activated October 1. Applications received after that window has closed will only be eligible for a subsequent month based on their application submission date. Please see the schedule posted on our website at http://transnet.usc.edu/transit-subsidy/.
Q: I DIDN’T SEE THE NOTICE UNTIL SEPT. 25 – CAN I STILL HAVE MY PASS ACTIVATED IN OCTOBER?
A: Unfortunately, no; our transit partners require that we submit applications during a finite window each month. Applications processed during the window from Sept. 25-Oct. 10 will become active in November. Please refer to the schedule online at the website above for a complete set of dates.
Q: THE WEBSITE IS DOWN / I’M HAVING TROUBLE / I STILL HAVE QUESTIONS. WHAT DO I DO?
A: We’re here to help – please email us at firstname.lastname@example.org, and someone will return your email as soon as possible.