Fall 2021 UPDATE: The Safe Rides Program will solely be operated by Lyft during the Fall semester; Campus Cruiser will not be available. The program will pay for Classic rides in the short-term; when Lyft returns their SHARED rides option to their platform, the program will pay for the SHARED option only. Please be sure to wear your mask at all times, and follow all other Lyft Community Guidelines.

All invitations to join the Lyft program for Fall will be emailed automatically beginning Monday, August 16; do NOT share your invitation with others, as doing so will deactivate your account. If you do not receive an invitation by August 20, please email Michelle Garcia at garciaml@usc.edu

IMPORTANT REMINDERS: The program runs on credits that automatically renew every month; USC does NOT pay for cancellations fees, tips or PrimeTime upcharges. If your ride starts and ends within the appropriate campus geofence, and in all other ways qualifies for the program, it will say “FREE” in the fare quote box; again, the program will only pay for Lyft SHARED rides once that offering returns.  Hours of operation beginning August 16 are:

  • At UPC: 6:00pm – 2:00am, seven days a week*
  • At HSC: 5:00pm – midnight, Monday-Friday

*On football gamedays, the program begins 5 hours after kickoff.

Supplemental Ride Program Powered by Lyft

How does it work?

  1. Students, faculty and staff now have access to free rides provided by Lyft.  The rides must be within the UPC or HSC geofence and be within a qualifying time frame.
  2. The UPC program operates from 6pm – 2am, daily.  During these hours, you can take a free Lyft shared ride inside the Lyft Safe Ride Program boundary.
  3. The HSC program operates from 5pm – midnight, Monday through Friday only.  The HSC program enables you to receive free rides within the boundary, and to/from HSC and Union Station. If you need access the the HSC program, please contact Michelle Garcia at garciaml@usc.edu
  4. If you also have a Lyft Business account, make sure you take your ride in PERSONAL mode, indicated near the payment method on the request screen.

If you have any questions or run in to any difficulties, please contact Michelle Garcia at garciaml@usc.edu

How do I check my ride is free?

• It will say USC Safe Rides or HSC Safe Rides in the “Promo” or “Payment” section of the Lyft app.
• The quote fare box will say FREE after you enter your pick-up and drop-off locations.
• You will get a $0.00 receipt after your ride is completed.

A few other things to know:

  • Please do not share your invite with anyone. Invites are unique and once they are activated they will not work again.
  • Your credits do not cover excessive Primetime fares, tips or cancellations.
  • Credits will automatically renew every month—you do not have to do anything to renew credits.
  • Free ride hours may change due to holidays, football games, etc. On these days, we will update the service hours on this page and in the promo section of the Lyft app.
  • If you change your phone number, don’t create a new account.  Instead, tap on ‘Settings’ and type in your phone number, then Save.  Visit Lyft support if you need assistance.

UPC Ride Share Zones:

Ride share zones 6 am – 8 pm

1.Parkside Apartments
2.Downey Way
3.Kennedy Field
4.Uytengsu Aquatics Center
5.TRF Research
6.EVK
7.USC Hotel

 

McCarthy/Fig Rideshare zones 8 pm – 6 am

1.EVK
2.Lot V
3.USC Hotel

University Village

1.Cardinal Gardens Apartments, near Metro stop at McClintock
2.Hebrew Union College, on 32nd Street

Safety tips when using Lyft

  • TRAVEL IN PAIRS: Travel with a friend – the “safety in numbers” concept really works, especially if your judgment is impaired.
  • VERIFY YOUR DRIVER AND CAR: Once you have requested an Lyft ride, you can view the driver’s rating.  When your ride arrives, make sure the driver’s photo, license plate number, and vehicle description match.  Never take a ride you did not request or get into a car that doesn’t match the details provided by the Lyft app.
  • GO THE EXTRA MILE: The Lyft app’s “share your ETA” function allows you to invite friends to see your trip in real-time.  The app will draft a text message you can share with friends that includes your ETA and a link to a live map that allows them to track your trip.  Too much effort?  Call a pal and stay on the line while you’re in the car instead.

For more information, please download our Supplemental Safe Ride brochure, review the FAQs or contact us at usc.transportation@usc.edu.