DART is a free service provided by USC Transportation for staff, faculty, and students with mobility limitations that substantially affect travel across the University Park Campus (UPC).
Service Area
- UPC on campus service only: DART carts are not street legal and cannot leave campus.
- Refer to the USC map for building locations.
Service Hours
- Monday-Friday: 8:00AM-7:00PM
- Last scheduled pickup at 6:45PM
- Closed: Weekends, holidays, Summer, and Winter breaks
DART Guidelines
Before scheduling a ride, please review the following guidelines. For complete details, see the DART Code of Conduct & Program Guidelines PDF.
- Drivers will wait up to 5 minutes at your scheduled pickup location.
- To ensure the safety of all riders, passengers should be able to enter and exit the cart independently, without driver assistance.
- Mobility devices: All mobility devices, including wheelchairs and scooters, must be collapsible and fit securely in the passenger row or storage area.
- Drivers follow pre-approved campus routes and drop off points. Drivers will not deviate for safety reasons.
- Cancellations: If you do not require a scheduled ride please cancel in advance through our online DART appointments portal.
No-Shows and Missed Pickups
- Failure to appear for a scheduled ride will result in cancellation of remaining rides for the day. To keep your remaining rides, please call 213-740-5398 as soon as possible.
- Missed pickups (arriving late) may affect your ability to schedule additional rides for the remainder of the day due to limited availability.
- Service will be terminated after five (5) consecutive no shows/missed pickups.
*Submitting a request indicates your agreement with these guidelines.
Scheduling Rides
- Submit requests online using the DART appointments form. All requests must be submitted before 7:00PM the night before your requested ride(s). Last-minute requests may not be available; please request service as far in advance as possible.
- Schedule pick-ups at least 20 minutes early to account for delays and ensure timely arrival to your destination.
- Rides are first come, first served; early booking increases chances of preferred times
- No medical documentation is required to request service
To submit a request please fill out the DART appointments form. Normal processing time is 24-48 hours.
*Same-day requests: Due to limited capacity, same-day requests cannot be guaranteed. For assistance contact DART via email at dart.services@usc.edu or phone at 213-740-5398.
Alternative Transportation Options
- After-Hours Lyft Program:
- 7:00PM-2:00AM. Please visit USC Lyft Rides Program for more information
- USC Parking Center Shuttle
- Operates Monday-Friday 7:00AM-6:00PM (every 30 minutes)
- Please visit USC Bus Schedules for more information
Additional Accommodations: If you believe you need reasonable accommodation beyond what DART provides, please contact the Office of Institutional Accessibility (OIA) (for staff/employees) or the Office of Student Accessibility Services (OSAS) (for students) to explore accommodations.
FAQs
- Who is eligible? USC students, staff, and faculty with mobility limitations affecting on campus travel.
- Where does DART operate? DART operates on campus only. Carts cannot go off campus.
- Do I need medical documentation? No, it is not required to request or use DART services.
- How far in advance do I need to schedule a ride? By 7:00PM the day before. Rides are scheduled on a first come, first served basis.
- Can I schedule a ride for someone else or bring a friend? No. Rides are reserved for eligible riders with mobility limitations who requested the service using their USC Net ID. Students, staff, and faculty must submit their own request through our portal.
- Who do I contact with questions? Email: dart.services@usc.edu Phone: 213-740-5398 Monday-Friday 8:00AM-7:00PM.